Fence warranty

Information covering all Wood Fence Products

All materials will be warranted by the manufacturer. All Custom Fence Designs provides a LIFETIME guarantee of construction to be free of defects in workmanship. This covers installation errors only. Fence materials will change in appearance, dimension, and shape due to the process of aging and exposure to the elements. Wood fence materials are subject to warping and cracking. Defects to the fence and fence hardware caused by these natural changes to the material are specifically excluded from this warranty. Also excluded are vandalism, climbing, vehicular damage, swinging on gates and normal wear and tear. In the event your fence is in need of repair, all repairs will be made within 30 days of notification and may be subject to a charge if the damage is found to be caused by anything other than installation error. All materials will be warranted by the manufacturer. All Custom Fence Designs provides a LIFETIME guarantee of construction to be free of defects in workmanship. This covers installation errors only. Fence materials will change in appearance, dimension, and shape due to the process of aging and exposure to the elements

Wood fence materials are subject to warping and cracking. Defects to the fence and fence hardware caused by theses natural changes to the material are specifically excluded from this warranty. Also excluded are vandalism, climbing, vehicular damage, swinging on gates and normal wear and tear. In the event your fence is in need of repair, all repairs will be made within 30 days of notification and may be subject to a charge if the damage is found to be caused by anything other than installation error.

License and Insurance

All Custom Fence Styles carries full general liability insurance. Proof of same is available upon request. Lumber: We use #2-grade or better pine lumber which has been pressure-treated with ACQ or MCQ treatment. Pine is the most commonly used wood for pressure treating because its density accepts and retains the treatment chemicals better than most other species. MCQ is the newest treatment chemical and leaves the wood much lighter than the traditional green color of ACQ.

The grading system (#2 grade) refers only to the appearance of each board. It is normal for #2-grade pine lumber to have knots or small areas of bark called “wane”.

Handpicked Material

All Custom Fence Designs hand picks each piece of lumber during the construction process to reduce or eliminate unattractive pieces. If you are concerned about blemishes, #1-grade lumber is available at a higher cost. Shrinkage: All pressure-treated lumber will be wet when it arrives on your job site. As the lumber dries, it will shrink a little. This shrinkage is particularly noticeable in the gaps between pickets. Pickets on privacy fence spaced 0” apart during construction; can be expected to shrink to result in a 1/8” to 1/4″ gap between each picket. Let us know if you would like to know about fence styles which offer total privacy.